Will we finally climb the curve?
I built an evaluation to understand whether customers are using our chat agent’s full potential. The article walks through the process, what I learned, and where we’re headed next.
Read on LinkedInARTICLES
Working things out.
Writing them down.
Ideas on digital analytics and lessons from working with AI.
A Story Worth Sharing: The Opportunity Ahead
Read on LinkedInYour product has a new surface. Are you measuring it?
Read on LinkedInThe Enthusiasm is back
Read on LinkedInON MY MIND
Digital analytics
Measurement
AI in practice